Senior Product Manager

We’re people on a mission to help schools use data more effectively to save teachers time and improve student outcomes. At the moment data is more of a burden than a benefit to teachers. Schools are increasingly required to store vast amounts of information on attendance, behaviour and assessment, which takes teachers hours and hours a week to input and often isn’t used effectively to improve student performance.

We’ve built a great system that improves the input, analysis and communication of school information, saving teachers days of precious time and allowing them to target student interventions more effectively to improve the outcomes of hundreds of thousands of children. Imagine taking the register on your iPad, then having the system instantly text all parents whose child was not in school asking them to confirm their absence by texting the school back. Easy!

Since our launch six years ago, we’ve raised venture capital from top-tier, socially-minded investors, expanded in three countries, and are now working with thousands of schools, helping them to improve outcomes for hundreds of thousands of students. We care about our social goals as much as our business targets and want to make a lasting, positive impact across the education sector. We’re looking for passionate, curious, ambitious people who share our ethos and want to make an impact at scale.

We're looking for a Senior Product Manager to join our growing product team. You'll be working in collaboration with Product Managers and Technical Leads to identify the most challenging issues faced by Schools & Multi Academy Trusts, and will lead a team of engineers to develop and implement solutions. This is a really exciting opportunity for someone who is passionate about education and technology, and who really wants to make a difference!


About the role

As Senior Product Manager, you'll be:

  • Working closely with product leadership to craft and maintain the product roadmap, and translating product strategy into detailed requirements and plans
  • Developing user stories through interviews, research, and observations of school stakeholders
  • Producing wireframes that show the intended solution, and developing the UX and flow of the product
  • Understanding the commercial context and prioritising product features accordingly
  • Using agile methodologies to build the product to tight deadlines
  • Taking full ownership of the outcome, sharing success with the team and learning from mistakes
  • Helping to market the solution, increasing engagement and NPS metrics
  • Speaking at conferences to school and industry stakeholders, as well as internally educating Arbor’s partnership and customer teams on the use of the product
  • Becoming a domain expert of Arbor's product and the education industry, actively following the wider market and talking confidently about forthcoming changes that may affect product strategy

About you

We're looking for someone who has at least 2 years' experience working in a product management role, working on either B2B SaaS or Enterprise GovTech products. Our ideal new team member will also have the following:

  • A solid track record working in Agile methodologies 
  • The ability to master complex domain areas and explain tricky concepts to both technical and non-technical stakeholders 
  • Be a self-starter who can demonstrate working independently and taking full ownership of projects in a scale-up environment
  • A good understanding of the principles of enterprise UX and design systems
  • Excellent verbal and written communication skills 
  • Experience of working closely with a team of engineers 
  • Strong stakeholder empathy. You must be not only the voice of different users, but at various times the voice of marketing, engineering, customer success and sales. You must be able to channel many points of view
  • Practical, on-the-job knowledge of the UK education system would be an added bonus
  • A demonstrated passion for improving education outcomes is a must!

    What to expect when you join us

    At Arbor you’ll be joining a really forward-thinking team who are smart, driven, socially minded, and not afraid to challenge each other. You’ll always see the impact of your work and know that you’re making a real positive difference, not just to education, but to the people you work with too!

    We also offer...

    • Regular team socials where we spend quality time together doing something different (we’ve had pizza making, problem solving, and even white water rafting!)
    • Plenty of opportunity to learn and develop in your role. We also have a dedicated budget for professional development as well as consistent internal training and professional support
    • Childcare vouchers and a bike to work scheme
    • 24/7 access to speak to a GP via Babylon Health
    • Delicious snacks and drinks all day (with an endless choice of various teas!)